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ConversationsCall details

Meeting with Max Müller

Completed

Short summary

Advice on disability insurance. Max wants to protect his net income, so far €2,000 planned. Recommendation: €2,500 disability pension with an incapacity clause, comparison of Baloise, Volkswohlbund and Allianz. Max reviews the offer with his wife before the follow-up.

Meeting details

Date & time

Today, 11:30 - 12:17

Channel

Desktop

Duration

47 minutes

Conversation type

Disability insurance, first meeting

Participants

Max MüllerAdvisor Demo

Summary & tasks

Disability insurance | Max Müller | Offer preparation & follow-up

Client situation

Max Müller (34) is married, has two children and plans to buy a property in the medium term. He wants to protect his net income of €3,400 against disability for the long term and values clear, solid solutions.

Objectives and decisions

A disability pension of €2,500 with an incapacity clause was set as the goal. The advisor prepares a comparison of Baloise, Volkswohlbund and Allianz. Max discusses the result with Nadine before the follow-up.

Products discussed

  • Disability insurance
  • Incapacity clause and mental-health exclusion
  • Benefit dynamics

Advisor to-dos

  • Prepare €2,500 disability offer with incapacity clause
  • Check exclusion clauses Baloise / Allianz
  • Follow-up on 14 Oct with Max and Nadine

Client to-dos

  • Discuss the offer with Nadine
  • Prepare health questions

Summary for the client

Pre-written
ToMax Müller <max@mueller.de>
SubjectOur conversation about disability insurance

Hi Max,

thank you for the good conversation today. We looked at how to protect your net income of €3,400 in case of disability. As a goal we set a disability pension of €2,500 with an incapacity clause.

By Thursday I will prepare a comparison of Baloise, Volkswohlbund and Allianz so that you and Nadine can go through the options at your leisure.

Our follow-up: 14 Oct, 10:00.

Best regards Advisor Demo

Created from the transcript · you review it
MM

Max Müller

max@mueller.de

Basics

Client since 19 Jun 2026

Meeting details

2 meetings

Edit
14:02Transcribing
138,810

minutes saved with TODAY

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AscendiaDHSVB SelectLieblingsmaklerVMKUelzenerAscendiaDHSVB SelectLieblingsmaklerVMKUelzener

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Live transcriptionREC23:41
MM

Client

With the disability cover I am not sure whether €2,000 is enough.

TW

Advisor

With your net income I would rather insure €2,500.

MM

Client

Okay, then let us run the numbers.

Summary

6 points

Documentation

IDD compliant

Follow-ups

2 dates

Created in 12 seconds

2

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CRM syncAfter the conversation
MM

Max Müller

Client since 2019 · Wealth advice

Date of birth12 Mar 1985
AddressMusterstr. 12, Munich
Marital statusMarried
ChildrenTim (2), Max (7 months)
Added by TODAY
Salary~€85,000 / year
InsuranceCar, liability, disability
HobbiesSkiing, travelling
JobSenior Product Manager
Holiday destinationsSouth Tyrol, Japan
Zohodie Ameise
Synced
3

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+10%or €1,000 additional monthly revenue (top-20 sales org)
Sales coaching57/100Meeting with Max Müller
1.
Opening82/100
2.
Structure78/100
3.
Objection handling74/100
4.
Storytelling48/100
5.
Cross-selling20/100
6.
Closing technique65/100
Cross-selling · 20/100

Quote: “We can discuss that later.”

More effective: “Let us include that right away, then your family is protected from today.”

4

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Learn more
Training: disability insurance, first meetingAI active
TW
Honestly, I do not understand why I need disability insurance. I am perfectly healthy and only 34.
That is an important point. May I ask: what would you and your family live on if you could not work for six months starting tomorrow?
TW
TW

Thomas Wagner

AI training partner

Sceptical first-time client, newly married. Barely knows disability insurance, resists urgency.

Age34
JobEngineer
Income€72,000 / year
Marital statusMarried, 2 children
Main objection“I do not need it”
DISC profileConscientious
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